An Interface without A User: An Exploratory Design Study of Online Privacy Policies and Digital Legalese

Abstract: 

"Privacy policies are critical to understanding one’s rights on online platforms, yet few users read them. In this pictorial, we approach this as a systemic issue that is part a failure of interaction design. We provided a variety of people with printed packets of privacy policies, aiming to tease out this form’s capabilities and limitations as a design interface, to understand people’s perception and uses, and to critically imagine pragmatic revisions and creative alternatives to existing privacy policies."

Author: 

James Pierce, Sarah E. Fox, Nick Merrill, Richmond Y. Wong, Carl DiSalvo

Year: 

2018

Domain: 

Dimension: 

Region: 

Data Type: 

Keywords: